Common Complaints About Roofing Contractors
Apr 08, 2024Considering how important of a role your roof plays in the protection and curb appeal of your home, you can’t trust just anyone to handle it when it comes time for an inspection, repair work, or a replacement. Rather, you need a roofing contractor you can confidently trust for the job. With that in mind, consider some of the most common complaints about roofing contractors, and then find one that stands apart from the rest and provides you with the reliability and expertise you need.
Lack of Communication
One of the main complaints that homeowners have when it comes to roofing contractors is that they’re not responsive and fail to communicate throughout the course of the projects they’re completing. After all, homeowners want clear communication up front as far as pricing and timeline, and they want a strong line of communication as the work is being done. The best roofing contractors understand this and remain dedicated to providing exactly that.
Shortcuts for Profit
Another complaint homeowners tend to have about lesser roofing contractors is that they take shortcuts in an effort to maximize profit. That can mean sacrificing quality to offer lower prices, as these lower prices will attract more customers. While the low prices may be attractive on the surface, the quality they’ve sacrificed presents itself eventually. That leaves the homeowner to deal with repairs and constant maintenance, which have costs that ultimately negate the originally low prices.
Low-Quality Materials
Part of that sacrificing of quality can be clear in the caliber of roofing materials a contractor offers. Homeowners understand that their properties are among their biggest investments, which is why they need well-crafted, properly installed roofs that provide durability, protection, and curb appeal. When roofing contractors don’t have first-class materials, it reflects poorly on them and homeowners will always look elsewhere.
Poor Workmanship
As much as low-quality materials drive complaints about roofing contractors, poor workmanship and shoddy installation services are doubly frustrating for homeowners. After all, even the best roofing systems won’t provide the right level of protection and curb appeal without being installed properly. So, when a job isn’t done the right way, it can cause significant problems for a homeowner down the line.
Lack of Experience & Knowledge
Perhaps this is the most glaring issue when it comes to some roofing contractors, at least in the eyes of homeowners. A contractor that lacks experience, knowledge about their products, and the right level of skill that a roof installation requires is always bound to cause problems for a homeowner. And yes, there’s a difference between a new company and inexperienced one, as it’s more about the experience of the team than it is the age of the company itself.
How Do We Stand Apart From Less-Reputable Roofing Contractors
At Roofing Done Wright, we strive to give homeowners in Georgia and Florida an alternative to the types of roofing contractors that these complaints are often associated with. After all, our team of highly experienced and skilled roofers knows how to do things the right way and get the job done right. Pair that with the phenomenal Owens Corning asphalt shingle roofing systems that we install and you have a roofing contractor you can confidently partner with for a project at your home.
Whether you need a roof replacement, repairs, or a simple inspection at your home in Georgia or Florida, we have you covered. Contact Roofing Done Wright today to get started on your project.